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CASTLE QUAY MEDICAL PRACTICE

Castle Quay Medical Practice has been created from the
amalgamation of two long established medical practices.

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Castle Quay Medical Practice

Welcome to our surgery website where we hope you will quickly benefit from a wealth of information about our healthcare services. Should you need a doctor when surgery is closed please phone the Out of Hours Clinic on 01534 445445



OPENING HOURS

Please call us on 01534 833833 to book an appointment
To help promote the safety of yourself and others please ensure that you use the hand sanitizer provided and are wearing a face mask before entering the surgery.
Castle Quay is still practicing social distancing requirements and therefore patients should attend their appointments alone unless you require assistance (please inform the receptionist at the time of booking your appointment)
We request that you attend all appointments at the allocated time and no earlier as admission to the surgery is limited.

Monday - Thursday08.00 - 18.00
Friday08.00 - 18.00
Saturday08:00 - 12:00

Health & Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. We pride ourselves on a warm welcome from everyone involved here at Castle Quay Medical practice.

FLU VACCINATIONS FOR 50-64 YEAR OLDS

Saturday 28th November & 5th December 2020
All our flu clinics this year are on an APPOINTMENT ONLY basis to maintain social distancing for our patients
PLEASE DO NOT JUST TURN UP
Call 01534 833833 to book an appointment
PLEASE BE AWARE THIS APPOINTMENT IS FOR YOUR FLU VACCINATION ONLY AND WE WILL NOT BE ABLE TO DEAL WITH ANY OTHER QUERIES ON THE DAY.
Patients will enter the Practice (social distanced), once vaccinated you will leave through a different door to allow other patients to attend.
It is mandatory to visit the surgery wearing a face covering and beneficial to wear clothes that allow easy access to your upper arm.
Please follow the instructions of the staff who are supervising the patient flow. We are working extremely hard to help you get vaccinated whilst keeping you safe.
Patients aged 50 to 64 without a pre-existing medical condition are eligible to book from the 23rd November 2020.

https://www.gov.je/Health/ImmunisationsAndVaccines/Flu/Pages/Symptoms.aspx

EMERGENCY SURGERY

Saturday appointments are for Emergencies only. Please contact the surgery on the day to book your appointment
Please note that we are open 8-12 on a Saturday


Should you need a doctor when surgery is closed please phone the Out of Hours Clinic on 01534 445445

CORONAVIRUS UPDATE

Visit gov.je to find out the latest updates on the Cornoavirus

If you believe you may be displaying signs of Coronavirus and have reasonable cause to suspect this to be the case, please hang up and call 445566 for advice and guidance.
The helpline is open between 8am and 8pm. If calling out of hours, please leave your name and number and you will be contacted after 8am the next working day.

If you feel unwell and are concerned, please contact the out of hours GP by telephone on 445445 for advice. Please DO NOT come into the surgery or visit the Out of Hours GP or Emergency Department unannounced.
PLEASE NOTE: ANY TELEPHONE CONSULTATIONS MAY INCUR A CHARGE
In an emergency, please contact the ambulance service on 999 informing them of your situation.How to treat symptons of Coronavirus at home

TEST RESULTS 

The doctor will normally ring or text you (with your permission) to confirm test results. This may depend on the doctor and the agreement made between you both to obtain test results.  Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice. The current turnaround time is 3 to 4 days for blood tests and 2-3 weeks for smears. We normally receive X-Ray results 5 days after the picture has been taken. CT and MRI results take longer and the hospital will normally inform you of the likely delay.