Registering Patients for Online Services

Castle Quay now have the facility for our patients to Book & cancel appointments, Access medical records, view prescriptions and other demographics.

Each patient will be given an unique PIN and ID key. Please visit the surgery to receive your PIN and ID key.

Once you have been given the relevant information you will be asked to visit Please note you will need to create a personal account on the above link before being able to use the service.

When choosing postcode you must use the surgery’s. Make sure you select Practice not in the UK and enter JE2 3EH.

Online services allow you to:

  • book, check or cancel appointments with a GP, nurse or other healthcare professional 
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals