We make every effort to give the best service possible to everyone who attends our practice, and we welcome your views and comments. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint.
If this is so, we would wish for the matter to be settled as quickly and as amicably, as possible. We hope that you will raise any concerns with any member of our team at the time they occur.
Alternatively to pursue a complaint please contact the practice manager Mrs Michelle Le Verdier who will deal with your concerns appropriately.
During these challenging times, we are all under increasing pressure.
Please be kind to our staff as we continue to work very hard to help you.
There is also added pressure on appointment availability at present, however we will always do our best to try and accommodate your request